Department Review

Broken down by Departments

  • Your Rota Plan is broken down by Departments into Front of House and Back of House Ideal and Actual. The “IDEAL” hours are calculated from your Customer Volume Data and Your productivity targets.
  • For each hour you can view the ACTUAL Hours planned and the IDEAL hours based on your volumes. The IDEAL and ACTUAL hours are expressed seperately for the FOH and BOH team.
  • From here you can see whether the workload is balanced between the Front of House and Back of House and the Risks and Opportunites within the rota for each hour of each day of service times. A weekly total of total hours and either a WASTE Hours total or THIN hours total is calculated.